FAQ

Q: How many colors can I get on each custom patch?

A: We can include up to 8 colors per custom patch design. For more than 8 colors, there will be an additional charge.

Q: What’s the difference between embroidered, woven, and dye sublimated patches?

A: Embroidered patches are created by stitching various colors of thread onto a substrate fabric (also known as twill). We can achieve the greatest degree of dimension with embroidered patches. Woven patches are created using a loom and various colors of flexible yarns that are woven together to form the patches. Dye sublimated patches are created by dying the patch fabric. We use dyes that bond with the molecules of the fabric to produce a very detailed image.

Q: What’s the best type of patch for detailed designs?

A: You can achieve detail with all three of our patch types. For the most intricate images and lettering, however, we suggest our dye sublimated patches.

Q: Do you offer any special backings?

A: Yes, we offer heat seal, hard hook & loop, soft pile hook & loop, and self-stick. We also offer military clutch pins and folding magnetic backings for our bullion crests, all for an extra cost.

Q: After I fill out a free quote, how soon can I expect a response?

A: We answer most quote requests within one business day. If you need an immediate response, however, simply fill out our quote form and then give us a call.

Q: How will I know if I’ll like my patch design?

A: After we confirm your order, we create a sample of a new patch design and send you a photo of the sample for your approval.

Q: What does “embroidery coverage” mean?

A: Embroidery coverage refers to the amount of patch that has been stitched. For example: 75% embroidery coverage means that 75% of the patch has stitching and the other 25% of the patch is blank.

Q: Are your custom patches machine washable?

A: Yes. All custom patches except our hand-embroidered bullion crests are machine washable.

Q: How long will it take to receive my patches?

A: Delivery is about 3-4 weeks for woven and embroidered patches, 4-5 weeks for dye sublimated patches, and 5-6 weeks for bullion crests.

Q: What if I want to cancel my order?

A: You may cancel your order, but a cancellation fee will apply.